Union Cakes Manchester - FAQ's
We've tried to keep things as simple as possible but here are some things you might need to know.
Your wedding cake questions answered
1. Can I request different colours or alterations to a wedding cake design?
The Made 4U wedding cakes are only available as pictured. This helps us to give you the best possible value. Consider how the same cake can look completely different in different settings, so think about how you can style the cake table with flowers or candles to give it your own interpretation. Even just simply placing your bouquet beside the cake can tie everything together beautifully. Alternatively you can choose one of our pURe Style wedding cakes where you choose the base finish - smooth, textured or marbled - and style it however you want with your own flowers, ribbons or cake topper!
2. Will my wedding cake be freshly baked?
Yes, your cake will be freshly baked in the Union Cakes Kitchen, covered by hand with a white chocolate ganache to achieve the super sharp edges, before being iced and decorated by the Union Cakes cake artists.
3. Will you deliver to my wedding venue?
We can deliver to your venue up to three days before your wedding. You should check with the venue that they are willing to take delivery before placing your order. Unfortunately we can't currently deliver on the morning of your wedding.
4. Will I need to assemble the wedding cake myself?
No, the cake will arrive stacked, decorated and boxed, ready for your wedding day. Your cake will have a food safe central dowel all the way through the cake which is attached to the cake board. This is designed to help provide stability during transportation.
5. Can I cancel my wedding cake order?
You may cancel your order without giving a reason, at any time within 14 days of placing your order. You will have no obligation and we will return your money in full.
6. What flavour options are there for my wedding cake?
We decided to offer five classic flavours - vanilla, lemon and chocolate, toffee and rich fruit cake - which allows us to give you the very best price by minimising the waste and additional costs involved in making too many different flavoured cakes. You can choose a combination of two different flavours for the wedding cakes in the Made 4U collection. The pURe style wedding cakes are available in a single flavour.
7. Do you make gluten-free or dairy-free wedding cakes?
We don't currently offer these options but it is something we are hoping to introduce soon.
8. Are the wedding cakes suitable for people with nut allergies?
No, the cakes are made in an environment where nuts are used, therefore our cakes may contain traces of nuts.
9. When and where will my wedding cake be delivered?
Your cake will be delivered to the address you provide during checkout (providing it lies within our delivery area). It will be delivered up to three days prior to your wedding. We will contact you beforehand to arrange delivery.
10. Will you be adding any more designs to the range of wedding cakes available?
Yes, we intend to introduce new designs all the time to keep the collection current and on trend.
11. Do I need a cake stand for my wedding cake?
We think a cake looks much more elegant when displayed on a stand (think of Prince Harry & Meghan's simple cake on it's beautiful gold stand!) so we always recommend that you use a stand. You can add one of our own Best Day Ever acrylic cake stands to your order and have it delivered alongside your wedding cake.
12. Why don't you offer a naked or semi-naked wedding cake?
A layer of chocolate ganache with icing over the top, seals your cake and helps prevent it drying out and going stale. Naked cakes don't have this protection and will often be dry, particularly in hot weather. The pURe Style wedding cake can be requested in a textured buttercream effect finish which is great for a relaxed wedding. The pURe style wedding cake has been devised to encourage you to use your own creativity without having to struggle to achieve the look of a designer cake because that part is done for you.
13. What's the Union Cakes Kitchen?
Many cake makers are self taught and don't necessarily have the skills to make the transformation from hobby baker to professional.The Union Kitchen project aims to provides training and employment to prospective cake makers to enable them to get a job in a professional kitchen, bakery or to set up business on their own.
14. Who will make my cake?
All the cakes are designed by our creative director, Suzanne Thorp. The cakes are freshly baked and decorated in the Union Cakes kitchen in Greater Manchester by our specialist team.We care about how our cakes are made and about the people making them.
That's why we launched the Union Cakes Kitchen, to provide a high quality training environment to pass on the essential skills of baking and cake decorating to a new generation.
15. When should I place my wedding cake order?
You can place an order at any time up to 2 weeks before your wedding day, however there are certain dates that are very popular during the summer and bank holiday weekends, meaning our order book may close earlier due to demand, therefore it is always best to order as soon as possible.
16. Can I choose a different design or change flavours after I have placed an order?
If you have changed your mind after placing your order, please email email@example.com with your request and we will let you know what to do.
17. Where do you deliver to?
We deliver to a large part of North West England. You can find a list of postcodes below. Additionally, we are happy to consider requests to deliver outside these areas. Please contact us if you would like a quote.
FY, PR, BB, HX, OL, BL, WN, L, WA, CW, M, SK, HD, S36, S70, S75, WF1, WF2, WF3, WF4, WF5, WF6, WF12, WF13, WF14, WF15, WF16, WF17, BD1, BD2, BD3, BD4, BD5, BD6, BD7, BD8, BD9, BD10, BD11, BD12, BD13, BD14, BD15, BD16, BD17, BD18, BD19, BD20, BD21, BD22
Contact Union Cakes Manchester
If you can't find the answer to your question please email us at firstname.lastname@example.org and we'll happily help.